Farm Ferry is committed to transparency and your satisfaction. Please review our terms and policies below.
By accessing or using the Farm Ferry website and mobile application, you agree to be bound by these Terms of Service. If you do not agree, please refrain from using our services.
All orders are subject to product availability. We strive to deliver fresh produce by the next morning for orders placed before midnight. Delivery times may vary based on location and circumstances beyond our control.
Prices are subject to change without notice. We offer up to 40% off on select products as part of promotions. All payments are processed securely through our payment gateway partners.
Due to the perishable nature of our products, we only accept returns for damaged or incorrect items. Refund requests must be made within 24 hours of delivery.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We collect personal information such as name, email, phone number, and delivery address when you create an account or place an order. We may also collect usage data through cookies.
Your information is used to process orders, improve our services, and communicate with you. We may send promotional emails which you can opt-out of at any time.
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
We do not sell your personal information. We may share data with delivery partners and payment processors only as necessary to fulfill your orders.
We may update this Privacy Policy periodically. We will notify users of significant changes through email or notices on our website.